When a user requests a new password, you’ll receive a password reset request in email. To reset the password, open the app launcher and select Admin.
In the Microsoft 365 admin center, select Users, Active users, and then select the key icon next to the user who requested the reset.
Select Auto-generate password to have a random password automatically created.
Select the Send password in email check box.
You’ll see your email address in the Email the new password to the following recipient’s box. Add the user’s alternate email address or any address you choose.
Choose Send email and close.
The user will receive an email with the password reset instructions.
From the admin center, select Users, and choose Active users.
Select the user you want to remove, and then select Delete user.
Check the box to remove their license and check the box to remove their email aliases.
If the user had delegate mailbox permissions, you could remove those here.
Check the box to give another user access to the former employee’s OneDrive, and search for that user.
Select their name.
This user will now have 30 days to move the files to a new location.
Check the box to give another user access to the former employee’s email and choose Select a user and set email options.
Choose the user, and then select Next.
If you want, you can create a new display name that indicates the mailbox belonged to a former employee, and then select Next.
Turn on automatic replies and change the reply text if you want.
Choose who to send automatic replies to, people inside or outside your company and whether the same reply goes to the people outside your company, and then select Next.
To remove associated email aliases, select X next to their aliases.
Review the shared mailbox information and select Finish.
Confirm your options are set correctly and choose Assign and convert.
Review your results and select Close.
After you remove a user, you have up to 30 days to restore their account.
Open PowerShell with Admin Right
Enter the following command in PowerShell and hit enter on your keyboard.
Device Manager will be open with Admin Privilege.