How to uninstall Eformity when receiving the error: The specified subscription code is invalid

The error message “the specified subscription code is invalid” when trying to uninstall eFormity suggests that the software requires a valid subscription or license code for managing its installation and uninstallation processes. Here are some steps you can try to resolve this issue:

1. Verify the Subscription Code:

• Double-check the subscription or license code you are using. Make sure it is typed correctly, without any spaces or special characters.
• If you have an active support agreement with eFormity, you might want to reach out to their support to verify if your subscription code is still valid.

2. Use Admin Rights:

• Ensure that you are running the uninstaller with administrative privileges. Right-click the uninstaller executable and choose “Run as administrator.”
• Sometimes, limited user permissions can interfere with the uninstallation process.

3. Check for Alternate Uninstallation Methods:

• If you cannot find an uninstaller in the eFormity folder, you might try removing the program from Control Panel:
  • Go to Control Panel > Programs > Programs and Features.
  • Find eFormity in the list, select it, and click Uninstall.
• If this process also requests a subscription code, proceed with the next steps.

4. Contact eFormity Support:

• If the uninstallation process itself is tied to licensing or subscription codes, it’s possible that the software requires verification even to remove it. In this case, contact eFormity’s customer support or technical support team. They might provide a tool or specific steps to override this check.

5. Use a Third-Party Uninstaller:

• If the above methods fail and you cannot get a response from support promptly, you could use a third-party uninstaller tool like Revo Uninstaller, IObit Uninstaller, or Geek Uninstaller. These tools can:
  • Force-remove the program, including registry entries and leftover files.
  • Make sure to back up your registry or create a system restore point before using such tools to avoid any system stability issues.

6. Manual Removal (Last Resort):

• Note: This is a more advanced method and should be done with caution.
• If you have experience with editing the Windows Registry:
  • Locate the installation folder for eFormity and delete it.
  • Open Registry Editor (type regedit in the Start Menu).
  • Search for keys related to eFormity (usually found in HKEY_LOCAL_MACHINE\SOFTWARE or HKEY_CURRENT_USER\SOFTWARE).
  • Delete any registry keys related to eFormity.
  • Restart your computer after this process.

However, this manual approach is more likely to cause system issues if not done correctly, so contacting eFormity’s support would be the best path if the subscription check is a part of their licensing and security protocol.

 

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